
悦读时光【美文朗读】
近现代诗歌散文朗读分享,悦读时光,阅读丰盈的人生…
833
168期




The passage discusses the importance of recognizing that customers are not always right and highlights the need for businesses to provide education and assistance, addressing issues like information asymmetry, cognitive biases, and emotional influence in consumer decisions. It emphasizes the role of clear communication, providing accurate information, guiding correct perceptions, and managing customer emotions to foster a more rational and harmonious commercial relationship.


16期

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